We are aware of the trust that you place in us. We therefore see it as our responsibility to protect your privacy. With effect from 25 May 2018, we are therefore complying with the General Data Protection Regulation (GDPR).
On this page we inform you about which information we collect when you use our website, why we collect this information and how we use it to improve your user experience. We do this so you can better understand how we work.
This privacy notice applies to the following website: www.coverto.be. Please be aware that Coverto cannot be held responsible for the privacy practices of other sites and sources. Use of this website implies acceptance of this privacy notice.
Coverto respects the privacy of all users and ensures that the personal information that you provide to us is treated confidentially.
How we use the collected information:
Use of our services
When you use one of our services, e.g., by entrusting us with a job, requesting information from us, subscribing to our newsletter, we ask you to provide personal information to us. We use this information to do the job or inform you about related Coverto products and services, by e-mail, letter or phone. Your data is stored on the secure servers of a specialised third party. We can combine this information with other personal information in our database to improve our services to you and/or send you more personalised communication.
When you send an e-mail or other message to us, we may save these messages. We may sometimes request personal information that is relevant to the situation. This enables us to answer your questions and requests. This information is stored on the secure servers or in the databases of Coverto or a specialised third party. We can combine this information with other personal information that we have.
General anonymous visitor information, that does not identify visitors to the website, is saved on the Coverto website. This is done to optimise the website’s layout and collect general demographic information.
Why we process personal information
We do not collect or use information for purposes other than the purposes described in this privacy notice unless we have obtained your consent for this in advance.
Coverto processes your personal information for various purposes. Coverto only processes the necessary personal information.
The following purposes apply to the processing of personal information:
- To contact you;
- To send you information;
- To enter and execute agreements.
We also use your personal information for relationship management and activities to increase our database of customers and prospects at Coverto and to inform you about our activities.
Legal grounds for processing personal information
Under the law, Coverto may only process personal information if one of the following
- legal grounds applies. Coverto applies the following legal grounds for processing personal information:
- In the framework of the conclusion and/or execution of an agreement,
- To comply with the law (including accounting and tax obligations and to fulfil obligations under court orders or other mandatory legislation and regulations);
- In connection with Coverto’s legitimate interests, whereby Coverto ensures that the impact on your privacy is limited as much as possible. Personal information in connection with:
- Executing studies, creating models and generating statistics;
- The exercise and defence of Coverto’s rights, e.g., in disputes;
- The management of customers and prospects or support thereof, including the creation of segments and profiles for customer and prospect management or for detecting their needs;
- The hosting and updates of the website, whereby Coverto can determine your (click) behaviour when you visit our website and send you targeted information based on this (profiling). The reasoning that Coverto uses for this is that your IP address is linked to your actions. Your preferences are determined based on this. We always request your explicit consent for this.
Sharing your personal information with third parties
The personal information that you provide to us will not be shared with third parties unless you have explicitly given your consent to this. Sharing this information with enterprises or organisations in the context of legal obligations, the sending of mailings or for verifying the correctness of your personal information (data cleaning) is excluded from this. In such cases, Coverto will make every effort to guarantee the protection of your data, e.g., by laying down this protection contractually.
If necessary, this personal information may be shared internally in the framework of current or future services to be provided. Our employees are obliged to respect the confidentiality of your personal information.
Security of your personal information
Coverto has taken adequate technical and organisational measures to secure your personal information against loss or any form of irregular processing. Coverto has established an information security policy and has taken physical, organisational and electronic measures that duly observe this.
Storing personal information
Coverto does not store your personal information any longer than necessary for the realisation of the purposes for which this information is processed and in any case for as long as the specific regulations require this.
Changes to the privacy notice
This privacy notice is tailored to the use and functionality of the website www.coverto.be. Any updates and/or changes to these websites may give rise to changes to the provisions of this privacy notice. We therefore recommend that you regularly check this privacy notice.
Review, update and erase personal information
Would you like to see which information we store about you? Contact us at firstname.lastname@example.org. In accordance with the Privacy Act of 8 December 1992, you can request your personal information, have it corrected or erased from this database. Below you will further information about the update or erasure of your personal information in the context of our newsletter, off-line communication such as mailings or use of our website.
Update or subscriber from the Coverto newsletters
At the bottom of every mail you will find a link to update your information or subscriber.
Adapt or subscriber for all off-line communication such as mailings (right to object)
To update your personal information or if you no longer wish to receive off-line communication from us, please contact us at email@example.com
Turning off cookies
Most browsers are automatically set to accept cookies. You can change your browser settings to block all cookies or notify you when a cookie is sent. Some of the functionality and services of our and other websites may not function correctly, however, if you turn off the cookies in your browser settings.
Your privacy rights
You have the right to inspect your personal information, the right to request correction, restrict processing or request the erasure of your personal information. In addition, you may also request that your personal information be moved to another provider. Finally, you may also object to the use of your personal information.
If the processing of your personal information is based on your consent, you can also revoke it any time.
Please send all written requests or questions about privacy-related matters to:
Coverto – Belin Projects bvba – Winkelkouter 65 – 9770 Kruisem